Munich, February 19, 2019: Today, research and consulting firm teknowlogy has published the results of its The IoT Survey 2019. It is the first survey of its kind to evaluate leading IoT platform providers based on the feedback of more than 2,000 users, e.g. developers, administrators or project managers, from all over the world. Among the evaluated platform providers were Altair SmartCore, AWS, Bosch Software Innovations, Device Insight, DIGIMONDO, Eurotech, FIWARE, Google, and Microsoft. The survey provides an invaluable resource to companies in the process of identifying a suitable IoT platform for their specific needs, as well as to vendors eager to know how they perform against their competitors. As of today, the results are available at www.iot-survey.com.

There is hardly any other market that is as dynamic and hard to predict as the one for IoT platforms, where a huge number of providers offer highly diverse types of IoT platforms. Most user companies have in common that they lack one holistic source that covers and compares the many different kinds of IoT platforms to help them decide in which to invest. “The market for IoT platforms is gaining in maturity, and the number of live users is growing. This is where the IoT Survey comes in. It gives a voice to the users of IoT platforms, who can share their experience with one or several different IoT platforms first hand,” says Arnold Vogt, Principal Consultant & IoT Analyst at teknowlogy Group. “We are happy to present the world’s first comprehensive market overview from a user perspective!”

Reduce complexity!
The providers are rated based on 24 key performance indicators (KPIs) in six different categories. KPI dashboards help to provide precise information at a glance. In addition, the providers are segmented into eight different peer groups, so that competing products can be easily identified and a fair and useful comparison of products is possible. The peer groups have been defined by teknowlogy analysts using their experience and judgment, and the categorization was made according to different provider sizes, locations, and product-related focus topics: device development, device management, rapid application development, and analytics. The provider rankings for each KPI and peer group are displayed in one or more overview charts.

Product satisfaction and vendor support drive the recommendation rate
The IoT Survey shows the recommendation rate as a key indicator of overall user satisfaction. There are multiple KPIs that play an important role when it comes to the impact on user recommendations; however, product satisfaction and supplier support have been identified as the key drivers across the platforms. What was surprising to see was that some users made a recommendation for an IoT platform even though they stated not being entirely satisfied with the product itself or the associated supplier support. In each of these cases, other KPIs prevailed.

More details on this and the report itself, a comprehensive overview of all the vendors analyzed as well as an executive summary of the report, including vendor performances per peer group, are available at www.iot-survey.com.

About The IoT Survey 2019:
The IoT Survey is teknowlogy’s annual report on the global landscape of IoT platform providers, which was created on the basis of the world’s first comprehensive survey of IoT users, conducted in the second half of 2018. More than 2,000 users, also including system integrators, were asked about their opinion on 50 different IoT platforms. The survey received a wide range of user feedback on 38 IoT platforms, which are now compiled and evaluated in The IoT Survey 2019. For more information visit: www.iot-survey.com.

key figures The IoT Survey 2019

About teknowlogy Group:
teknowlogy Group is the leading independent European research and consulting firm in the fields of digital transformation, software, and IT services. It brings together the expertise of four research and advisory firms, each with a strong history and local presence in the fragmented markets of Europe: Ardour Consulting Group, BARC (Business Application Research Center), CXP and PAC (Pierre Audoin Consultants).

We are a content-based company with strong consulting DNA. We are the preferred partner for European user companies to define IT strategy, govern teams and projects, and de-risk technology choices that drive successful business transformation. We have a second-to-none understanding of market trends and IT users’ expectations. We help software vendors and IT services companies better shape, execute and promote their own strategy in coherence with market needs and in anticipation of tomorrow’s expectations.

Capitalizing on more than 40 years of experience, we operate out of seven countries with a network of 150 experts. For more information, please visit www.teknowlogy.com and follow us on Twitter or LinkedIn.

For further information or queries, please contact:

Arnold Vogt
Principal Consultant and IoT Analyst
Phone:+49 (0)7073 85 21 917
Email: avogt@teknowlogy.com

Wiebke Lörcher
Communications Manager DACH
Phone: +49 (0)89 23 23 68 25
Email: wloercher@teknowlogy.com